We get this question from city managers, county IT directors, and special-district administrators all the time: "What should a new website actually cost us — and how do we even buy one without it turning into a year-long ordeal?"
It's a fair question, because public-sector web work is scoped and purchased differently from a normal commercial project. Below is the honest version: what shapes the cost, how we work as a vendor, and how the procurement process actually flows. When you're ready to talk numbers, our government & public-sector page and a quick call will get you a fixed-price proposal.
Why government work isn't priced like a normal job
When a small business hires us, they're buying a website. When a government hires us, they're buying a vendor relationship — and that comes with obligations a private client never thinks about:
- Accessibility is mandatory, not optional. Public-sector sites are expected to meet WCAG 2.1 AA and align with Section 508. That's real engineering work baked into every page, not a checkbox at the end.
- Procurement and documentation. You need a written scope, milestone-based billing, a paper trail, and often a formal solicitation response. That overhead is part of the cost.
- Longevity and records. Public records, retention, and transparency requirements shape how the site is built and how long it has to keep working.
- Security and uptime. A government site going down — or getting defaced — is a public incident, not just a bad day. The hosting and security bar is higher.
- Public scrutiny. The work is paid for with public money, so it has to be defensible: clear deliverables, clear pricing, clear ownership.
So we don't quote government projects the way we'd quote a restaurant's site. We quote them like a vendor: scoped, fixed-price where possible, and built to survive an audit.
What actually drives the cost
There's no single sticker price for a government website, because the cost is driven by scope. A few factors move the number more than anything else:
- Size and structure. A single-department site is a fraction of the work of a full municipal site serving many departments, each with its own content and owners.
- Accessibility depth. Meeting WCAG 2.1 AA and Section 508 properly is real engineering on every template and component — not a line item bolted on at the end.
- Forms, payments, and integrations. Online applications, permitting, payments, and connections to the systems you already run add the most complexity.
- Content migration. Moving years of pages, documents, and records over cleanly — and accessibly — is the step most agencies underestimate.
- Security, hosting, and uptime. Public sites are held to a higher bar, so managed hosting, patching, and monitoring are part of doing it right.
- Ongoing support. Most failures happen after launch, so a maintenance relationship is part of the real total cost of ownership.
The takeaway: senior, accountable engineering talent and a properly built public-sector site command a premium for good reason. If a bid comes in dramatically below the rest, the right question is — what are we not getting?
How we price public-sector work
We scope and quote every engagement individually, with milestone-based billing and a fixed-price proposal so there are no surprises for finance or procurement. The engagements we most often put in front of cities, counties, and agencies are:
- Discovery, audit & proposal planning — the paid first step that turns a vague need into a clean, fixed-price scope.
- A small government website — a departmental or single-purpose site.
- A medium municipal website — CMS, online forms, accessibility, search, and analytics.
- A custom dashboard or internal app MVP — permitting, service requests, or transparency tools.
- An ongoing maintenance retainer — hosting, security, content, and accessibility upkeep with an SLA.
- Emergency, hourly, and senior consulting work — for agencies that want a vendor on call.
For current pricing on each of these, see our government & public-sector page or ask us for a fixed-price proposal.
What you actually get at each tier
Discovery & proposal planning
Before anyone writes code, we map your stakeholders, audit your existing content and information architecture, and hand you a fixed-price scope you can take straight to procurement. For agencies early in the process, this also helps you write clean, vendor-neutral requirements before a formal solicitation goes out.
Small government website
A departmental or single-purpose site — responsive, accessible, and managed through a CMS your staff can update without a developer. Good for a small district, a single department, or a focused public-information site.
Medium municipal website
The full build: a multi-department CMS, online forms and applications, accessibility from the first mockup, site search, payments where needed, and analytics. This is what most cities and counties actually need when they say "we need a new website."
Custom dashboard or internal app MVP
This is where the real efficiency wins live: permitting and licensing workflows, 311/service-request tools, public data and transparency dashboards, or internal applications that replace spreadsheets and paper. We scope these as an MVP first, prove the value, then expand.
Ongoing maintenance
Managed cloud hosting, security patching, monitoring, content updates, and accessibility upkeep on a retainer with a support SLA. Most site failures happen in months 2–24, not on launch day — the retainer is what keeps the investment healthy.
Hourly & consulting
For agencies that want a vendor on call: emergency fixes and out-of-scope edits, plus senior architecture, security reviews, and cloud strategy on an hourly basis.
How agencies actually buy from a vendor like us
The buying process trips up more projects than the technical work does. Here's the typical flow:
- Check your procurement thresholds. Many smaller engagements fall under a quote or small-purchase threshold and don't require a full formal bid. A discovery engagement almost always does.
- Scope it before you solicit. The cleanest projects start with a paid discovery phase so the requirements are real, not guesses. Vague RFPs get vague bids.
- Issue the solicitation. Whether it's an RFP, RFQ, or ITB, send us the document and the deadline and we'll prepare a written response. We're happy to compete on the record.
- Award and contract. We bill on milestones, so spend tracks delivery — important for finance and for public accountability.
- Build, launch, and hand over. You own the code, the domain, and the hosting. You can move the site or change vendors at any time without our cooperation. That's non-negotiable on our side, and it should be on yours too.
Accessibility is the part you can't skip
If you take one thing from this article: do not buy a government website that treats accessibility as an add-on. WCAG 2.1 AA and Section 508 alignment have to be designed in from the first mockup and verified before launch. Retrofitting accessibility onto a finished site costs more than building it right the first time — and it exposes the agency to complaints in the meantime. Every site we build for the public sector is accessible by default.
Frequently asked questions
What does a government website cost?
It depends on scope — a single-department site is far less involved than a full municipal site with a CMS, online forms, accessibility, and integrations. We scope and quote every project individually and provide a fixed-price proposal. See our government & public-sector page for current pricing, or get in touch and we'll put together an estimate.
Do you respond to RFPs and RFQs?
Yes. Send us the solicitation and the deadline and we'll prepare a written response. We can also help shape requirements ahead of a formal solicitation through a paid discovery engagement.
Are your government websites ADA compliant?
Yes — we build to WCAG 2.1 AA and align with Section 508, with accessibility verified before launch.
Who owns the website after it's built?
You do. On final payment you own the source code, the domain, the hosting account, and any third-party accounts in your name.
Let's scope your project
If your city, county, district, or agency is planning a new website or an internal tool — or you have an open solicitation you'd like us to respond to — we'll come back with a clear, fixed-price proposal you can take to your team. See the full breakdown on our government & public-sector page, review our overall pricing, or get in touch and send us your requirements.
