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Keep your website secure, updated, optimized, and supported every month, from straightforward upkeep to a full marketing engine. Month to month, cancel anytime.
Patches, backups, and monitoring included.
SEO and content working for you every month.
Senior-led team. No outsourced tickets.
Cancel or change any time. 15 to 30 days notice.
Start where your site is today and move up when it needs more. Month to month, no setup fee, cancel any time.
Peace of mind. Your site stays online, patched, and backed up.
Everything in Essential, plus a monthly block of hands-on work.
A dedicated web team on retainer, with a roadmap you help set.
Everything in Premium Care, plus the marketing engine that brings people in.
Full-service partnership — a team extension across development, marketing, and growth.
Infrastructure — hosting, transactional email, LLM and Google APIs — passes through at cost with no markup, typically $25–$100 a month depending on plan. We email you before any month is projected to run over budget. Compared to hiring in-house, the Partner tiers save $60k–$200k a year while giving you a senior team across development, SEO, and marketing.
Nothing hidden behind an asterisk.
| Feature | Essential Care$149/month | Standard Care$299/month | Premium CareFrom $699/month | Growth Partner$1,500/month | Elite Partner$3,500/month |
|---|---|---|---|---|---|
| FoundationRunning in every plan, every day. | |||||
| Managed hosting | High-performance | High-performance | High-performance | ||
| SSL & certificate monitoring | |||||
| Offsite backups | Daily | Daily | Daily + restore points | Daily + restore points | Daily + restore points |
| Security patching | Weekly | Weekly | Continuous | Continuous | Continuous |
| Uptime monitoring | 5-minute checks | 1-minute checks | 1-minute + phone alert | 1-minute + phone alert | 1-minute + phone alert |
| Performance monitoring | Monthly | Weekly | Continuous | Continuous | Continuous |
| Bug fixes | |||||
| Development & contentThe build capacity you get every month. | |||||
| Development hours | 2 hrs / mo | Priority queue | 15 hrs / mo | 40 hrs / mo | |
| Unused hours roll over | 30 days | 30 days | |||
| Content updates | Up to 2 hrs / mo | Unlimited small edits | Unlimited small edits | Unlimited small edits | |
| Product uploads | |||||
| Image & speed optimization | |||||
| New landing pages | Included | Included | Included | ||
| Blog content | 4 articles / mo | ||||
| Broken link & form testing | Monthly | Weekly | Weekly | Weekly | |
| Marketing & growthWhat brings people to the site in the first place. | |||||
| SEO improvements | On-page + technical | Advanced + schema | Advanced + schema | Advanced + schema | |
| Conversion optimization | |||||
| Google Business Profile | Managed | Managed | |||
| Social media scheduling | 12 posts / mo | 12 posts / mo | |||
| Email marketing | 2 campaigns / mo | ||||
| Paid ads management | Up to $3k ad spend | ||||
| Reporting & partnershipHow you see what you are paying for. | |||||
| Maintenance report | Monthly | Monthly | Monthly | Monthly | Monthly |
| Analytics report | Monthly | Advanced, monthly | Advanced, monthly | Advanced, monthly | |
| Performance audits | Quarterly | Quarterly | Quarterly | ||
| Roadmap planning | Quarterly | Quarterly | Quarterly | ||
| Strategy calls | Written recommendations | Monthly call | Monthly call | Monthly + quarterly review | |
| Support channel | Priority email | Priority email + phone | Slack + phone | Slack + phone | |
| Response SLA | 48-hour | 24-hour | 4-hour | 4-hour | 2-hour |
| Emergency support | |||||
| Dedicated account manager | |||||
Scroll the table sideways →
Nothing dramatic happens the week you stop maintaining a website. The cost shows up a quarter later, in traffic you never see and leads you never receive.
Patches are staged and tested before production. Most breaches we clean up for new clients trace back to a plugin nobody updated for eight months.
We watch Core Web Vitals the way you watch sales. Every plan includes a performance budget your site is held to.
Published, tracked, and reported — from 48 hours down to two depending on plan. Outages jump the queue on every plan.
Next.js, Vercel, headless CMS, or the WordPress you already have. You own the code and the credentials from day one.
One monthly number. Hosting and API costs pass through at cost with no markup, and we email you before any month runs high.
The same people every month, who know why your site is built the way it is — not a rotating queue of outsourced tickets.
Five pages: every plan, the full feature matrix, and what ongoing care actually covers. Share it with whoever signs off.
PDF · 5 pages · 367 KBIf your site works and you just want it looked after, start at Essential or Standard Care. If you want someone actively improving it every month, Premium Care. If you also need traffic — SEO programs, content, social, ads — you want a Partner tier. Book a free call and we will tell you which one fits, including if the answer is none of them yet.
Care tiers keep an existing site healthy: hosting, patching, backups, monitoring, edits, and technical SEO upkeep. Partner tiers include all of that and add the growth engine on top — Google Business Profile management, social scheduling, content and blog production, paid ads, email marketing, and a much larger block of development hours.
Yes. Move up any time and the change takes effect immediately, pro-rated. Move down or cancel with 15 days notice on Care tiers, 30 days on Partner tiers. No contracts, no exit fee, and you keep your site, your accounts, and your backups either way.
Anything we can complete inside a normal work session: text and image swaps, a new team member, updated pricing, a new blog post, a product added, a form field changed, a section reordered. If a request needs new design or new functionality, we scope it separately and tell you before any work starts.
On the Partner tiers, development hours roll over for 30 days within an active subscription — use 8 of 15 this month and you have 22 available next month. On the Care tiers they do not: hours there are reserved capacity, not credit, and your slot in the queue is held whether or not you use it. If you know a heavy month is coming, tell us and we will move hours forward instead of losing them.
Both. On WordPress, core, theme, plugin, and PHP updates are staged and tested before they touch production. On Shopify, theme updates, app conflicts, product uploads, checkout and speed work, and Liquid customization are all in scope. We also maintain custom Next.js and headless builds, which is where most of our clients end up.
Yes. We onboard with a full technical review and documentation pass, then take over from there. Works for WordPress, custom React/Next.js, Shopify, and more.
Describe it and we will send a fixed-price quote within two business days. Standard Care and above can also spend included hours on it — we will tell you what gets deferred that month before we shift focus.
Essential replies within 48 hours, Standard within 24, Premium and Growth within 4 business hours, Elite within 2. Anything that takes the site down is treated as an outage on every plan and worked immediately.
Hosting is managed for you but billed at cost — we recommend Vercel, Netlify, or AWS depending on your stack, typically $20–$100/month with no markup from us.
For custom scopes, dedicated engineering squads, or enterprise needs, contact us for a custom retainer. We have worked with teams needing 100+ hours a month.
Thirty minutes, no pitch deck. We’ll look at what you have and tell you which plan fits — or that you don’t need one yet.
Book a free 30-minute call